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Personal data security assurance
According to the Public Offer Agreement, the company guarantees that the client’s personal data and especially the client’s identity documents are considered confidential and shall not be disclosed to any third party.As an extra protection...
Editing personal data via support service
To edit the data, please send a request to the email support@mail.instaforex.com. In the email, you should specify the issue and your code word. You can find the code word in the email that was sent after the account registration with the s...
How to open a live account?
In order to open MT4 trading account, you should:- follow the "For traders" - Account opening section;- read the Public offer agreement and accept it by clicking on the "Accept terms of agreement and confirm that I an 18" button;- fill...
Account protection
Bank-level security of a trading accountAny client can protect his/her trading account against hack attacks enabling the service of SMS code. It includes the request of one-time SMS code for every withdrawal. So a trader gets 100% protectio...
Account security
Such positive feature as bank-level security of a trading account was developedEvery client can protect his trading account from hack attacks by means of SMS-password service activation every time making a withdrawal. Thus, activating the S...
Which personal data of an Investor is visible for PAMM-trader?
Account number, phone, and email specified at registration with the PAMM system by a PAMM investor are visible for a PAMM trader.
Which personal data of a Trader is visible for PAMM-investor?
Before investing a PAMM investor can see in the monitoring list the PAMM trader's account number, project name, project description, as well as name and email of the trader if they are visible. Additional information displaying is possible...
Limitations on payment document verification
You might have uploaded a screenshot. Electronic documents are accepted only in PDF format.Make sure that you do not violate the laws of your country, providing electronic documents. You may check up the list of accepted documents, followi...
ATTENTION: SCAMMERS!
There are numerous types of online scams including phishing, website cloning, and others. They all aim to gain access to your personal data and e-wallets. Now scammers even create fake trading platforms in an attempt to deceive InstaForex u...
